Sara Kim

发表的论文5 篇，按出版时间

1. 1
   Highlighting Effort Versus Talent in Service Employee Performance: Customer Attributions and ResponsesJournal of Marketing202064
2. 2
   Service with Emoticons: How Customers Interpret Employee Use of Emoticons in Online Service EncountersJournal of Consumer Research2018269
3. 3
   Money Helps When Money Feels: Money Anthropomorphism Increases Charitable GivingJournal of Consumer Research2018165
4. 4
   College Males’ Enduring and Novel Health Beliefs about the HPV VaccineHealth Communication201633
5. 5
   Anthropomorphized Helpers Undermine Autonomy and Enjoyment in Computer GamesJournal of Consumer Research2016245