Yanfen You

University of Massachusetts Amherst

2本站收录论文

163这些论文的被引

2本站 h 指数

7合作者

作者编号 A5014115633 · ORCID 0000-0001-6001-4402。统计只算本站收录的论文。

发表的论文2 篇，按出版时间

1
A Preemptive and Curative Solution to Mitigate Data Breaches: Corporate Social Responsibility as a Double Layer of ProtectionJournal of Marketing Research202321
2
When and Why Saying “Thank You” Is Better Than Saying “Sorry” in Redressing Service Failures: The Role of Self-EsteemJournal of Marketing2019142

按月发文

逐年被引

合作者

Xiaoyan Deng1 篇 Matthew Thomson1 篇 Xiaojing Yang1 篇 Lili Wang1 篇 Jianjun Zhu1 篇 Ling Tuo1 篇 Qiang Fei1 篇

研究主题和期刊

Journal of Marketing1 Journal of Marketing Research1