Frances X. Frei

Harvard University

2本站收录论文

88这些论文的被引

2本站 h 指数

2合作者

作者编号 A5026582420。统计只算本站收录的论文。

发表的论文2 篇，按出版时间

1
The Customer May Not Always Be Right: Customer Compatibility and Service PerformanceManagement Science201818
2
How Do Customers Respond to Increased Service Quality Competition?Manufacturing & Service Operations Management201670

按月发文

逐年被引

合作者

Dennis Campbell2 篇 Ryan W. Buell2 篇

研究主题和期刊

Management Science1 Manufacturing & Service Operations Management1